The team at Total Construction has a deep understanding of how the built environment plays a vital role in the future of seniors living design and a future that considers the consumers’ lifestyle…from the ground up.

“We’re designing someone’s home – places we’d like to live in, want our families to live in, or we’d like to visit. Together with the added complexity of it also being a live site”, says Steve Taylor, Managing Director Total Construction.

To Steve and the whole total team designing someone’s home means involving them and taking them on the journey (and that’s not just the provider.) At KOPWA’s aged care home in Roseville, NSW, the delivery team have gone a step further and installed a series of large viewing platforms into the hoarding so that consumers, their families and the staff feel included and part of the process.

Steve goes on to say, “Building in a ‘live environment’ can be a challenge which is why communication between us, the organisation and the consumers and their family is paramount. Engaging and involving the KOPWA community has been instrumental in our success so far.”

Co-design is often a part of the development process through either focus groups or community consultation but to be able to offer actual visibility into what happens behind the scenes can make a significant impact to existing residents as we found out when chatting to Ted and the staff that support him.

Ted now 94, has always had a keen interest in construction, so it was no surprise that as the Total crew began work and trucks and machinery started to move around the development, he was very interested and excited to investigate. The KOPWA team recognising his interest raised it with the Total Delivery Team, who then took the situation a step further by installing the viewing platforms, issuing Ted with a four weekly construction program, a Total Construction hard hat and a backpack complete with an onboarding pack and included him in a Total staff site induction.

Ted loves to sit and watch what’s going on. Steve and the Total Construction team have made him feel part of their crew, and because of this, we have seen an improvement in his general wellbeing and happiness. He wakes up with a smile and purpose for the day.” Paul Smith, CEO KOPWA

Steve Taylor visits the KOPWA development weekly and between him and the delivery team, they are kept informed and abreast of the movements on-site and given a weekly progress reports by their new Construction Manager Ted.

Steve says, “We have a new construction manager on board, and we value everything he brings to the table, it’s great to see the interest he has in the development. Making a positive difference is what Total is all about.”

To find out more about the Total Construction Unique Delivery Model, click the link to contact Steve Taylor

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