Aged Care & Retirement Living

Project Update | Mercy Place, East Melbourne

Post date
04.09.2026

Refurbishment works are progressing well at Mercy Health’s residential aged care facility in East Melbourne, where the Total Special Projects team in Victoria are delivering upgrades designed to enhance the comfort and experience of residents.

A key challenge of the project has been completing construction works within a fully operational aged care environment. Drawing on extensive experience working in high-risk live environments, the team has successfully managed works while maintaining the safety and wellbeing of residents, staff and visitors. Key measures onsite include:

  • Hoarding off all work zones to separate residents and staff from construction activities.
  • Proactively managing noise and dust.
  • Regular toolbox talks focused on the sensitivities of working within an occupied aged care facility.
  • Staging works to ensure social activities and communal events can continue, while allowing residents to enjoy newly completed areas as soon as they become available.

Residents have taken a genuine interest in the project, enjoying the opportunity to watch the transformation unfold. The reception upgrade is the centrepiece of the current stage of works, and both residents and staff are looking forward to the completion of this welcoming new environment.

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At TOTAL, we are committed to fostering a workplace culture where asking for help is not just accepted but actively encouraged and seen as the norm.

We proudly present the successful delivery of the Woolworths Metro Mosman project. Doors opened for trade, unveiling the stunning preservation of the historical features, revitalising the six heritage listed shops.

It was all celebrations last Friday night, as TOTAL Queensland came away with the prestigious Master Builders Queensland Award in the category of Commercial/Industrial Building ($15-30m Brisbane) for our impressive StoreLocal Berrinba Self Storage project.

This past Sunday, TOTAL team members, along with their family and friends, came together at community locations in Sydney, Melbourne and Brisbane to participate in Australia’s largest tree planting and nature care event: Planet Ark’s National Tree Day.